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Understanding Your Running Balance
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Running Balance

Running balance is the total amount owed on your credit card based on the most recent charge or payment. Keeping track of your running balance helps you stay on top of your transactions and manage your payments effectively.

Running Balance = Last Statement Balance + New Authorizations/Charges – Credits



Who should use a running balance?

 

For most members, referencing a credit card statement balance may be enough to understand an upcoming bill—especially if one full payment is made per month on the due date.

However, if multiple payments per month are made, tracking a running balance can give you a real-time view of what you owe or what you are able to spend.

Pending charges and payments

 

Note that your outstanding balance does not include pending authorizations/charges or payments until they post. However, pending authorization/charges effect available credit immediately.

Pending authorizations/charges typically post within one business day, depending on the merchant, and appear on the statement for the cycle that matches the post date.

Payments also have delays depending on the date that payment is made and how payment is made. For more information, scroll down to payments & processing time details. 

Steps to calculate your running balance:

 

  1. Locate your last statement balance
  2. Locate your current month-to-date account details in online banking (meaning all transactions since the date of your last statement)

Add all authorizations/charges (both pending and posted), including purchases, fees, and interest, to your last statement balance

Subtract all credits (both pending and posted), including returns, refunds, and payments, from the result of the previous step

What you’ll need:

Your last statement balance (Step 1):

  • On the TruMark Financial website: Log into online banking, navigate to Accounts > Visa® > Account details > Look for “Last statement balance.” 
  • On the TruMark Financial app: Log into the app, navigate to your Visa®, and click on it. The second line item is “Statement balance.”

Your account history (Step 2):

  • On the TruMark Financial website: Log into online banking, navigate to Accounts > Visa® > Select the current month. From there, you can export to Excel. Note that pending items won’t export, please include those manually.
  • On the TruMark Financial app: Log into the app, navigate to your Visa®, and click on it. Transactions for the month can be viewed by scrolling; note you cannot download an Excel file, we recommend using online banking via trumarkonline.org.

Payments & processing time details:

  • Online banking transfers: May show as pending for a few days, but your available balance updates immediately.
  • ACH transfers (bank-to-bank): Only one ACH transfer per day can be made to your TruMark Financial credit card when initiated at a branch or via phone.
  • Branch, phone, and check payments*: Takes one business day to update your balance.

Processing exceptions:

  • After 5:30 PM? Payment processes the next business day.
  • Friday after 5:30 PM? Payment posts on Sunday.
  • Saturday payments are processed only if it’s the last day of the month.
  • First of the month falls on a Sunday? Funds are available Monday.

Key definitions

 

  • Statement balance – The amount you owe as of your last billing cycle’s closing date.
  • Outstanding balance (also known as current balance) – Statement balance plus any new purchases or payments that have been processed (posted) since the statement closing date.
  • Running balance – The most up-to-date total of what you owe, including pending authorizations/charges and credits.
  • Available credit – What you have available to spend; the difference between your credit limit and your running balance.



*Credit card payments may be mailed to: TruMark Financial Credit Union P.O. Box 37603 Philadelphia, PA 19101-0603