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ID Navigator Powered by NortonLifeLock
ID Navigator Powered by NortonLifeLock can help keep you informed of potential threats to your identity
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Stay Informed with ID Navigator by NortonLifeLock

Now offered on your TruMark Financial Visa® credit card. No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can give you greater peace of mind.

How ID Navigator Powered by NortonLifeLock can help: 

Dark Web Monitoring

Continuously patrols the dark web and private forums looking for personal information that may belong to you. Should it be found, notifications are sent with suggested steps.

Data Breach Notifications

Sends notifications on large-scale breaches so you can act quickly should a breach affect your personal information.

Stolen Wallet Assist

A stolen wallet can mean a lost identity. If your wallet is stolen you will receive guidance to help you cancel or replace key documents like your credit cards, driver’s licenses, Social Security cards, insurance cards and more.

One-Bureau Credit Monitoring Alerts¹ 

Helps you stay on top of your credit to help detect fraud more quickly. Alerts are sent when key changes are made to your credit file with a major credit bureau.

Credit, Bank & Utility Account Freezes 

Provides instructions and links so you can quickly freeze credit, bank and utility files with each consumer reporting company to help protect you against criminals opening unauthorized accounts in your name.

Restoration Assist 

U.S.-based Identity Restoration Specialists are available Monday to Friday 9 a.m. – 8 p.m. EST with guidance and with next steps to assist you should you become a victim of identity theft or other suspicious activity. Note: Visa® Cardholders will have access to special discounts if they are interested in purchasing a more robust identity theft offering that includes additional Restoration features such as the LifeLock Million Dollar Protection™ Package.

U.S.-based Member Services & Support

Available Monday to Friday 9 a.m. – 9 p.m. EST, and Saturday 10 a.m. – 4 p.m. EST.

To verify eligibility and enroll in ID Navigator Powered by NortonLifeLock, visit the Card Benefit Eligibility Portal   and enter your card number. Once verified, you will be redirected to the offer page on where ID Navigator enrollment is available. 

¹Two requirements must be met to receive the One-Bureau Credit Monitoring feature: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file that contains sufficient credit history information. If these requirements are not met, you will not receive Credit Features from Equifax. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring from Equifax will take several days to begin after your successful plan enrollment.