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Contact Us
We’re here to help our members reach their financial well-being. With a variety of contact methods available for any need, connecting with our Digital Branch provides the most convenient and efficient access for direct support.

Contact TruMark Financial

Click the “Let’s talk” button in the bottom right of the screen and choose one of the following:

Text Chat Icon

Text chat

For the texter in all of us*
Audio Chat Icon

Audio chat

Speak through your computer
Video Chat Icon

Video chat

You’ll see us, but we won’t see you
Phone Call Icon

Phone call

Enter your number, and we’ll call you

*Direct number for text chat: 267-762-1267
Please note: Do not include personal account information such as: Member Number, Social Security number, or other sensitive information.

Call our Member Service Center

Please call 215-953-5353 or outside the Philadelphia region
1-877-TRUMARK (1-877-878-6275)

Please have your member number or Social Security number ready

Available hours:

Monday – Friday: 8 a.m. to 8 p.m.
Saturday & Sunday: 9 a.m. to 1 p.m.

Additional support