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Lock/unlock a misplaced card in seconds
If you misplace your debit and/or credit card, simply lock/unlock your card via online banking or TruMark Financial’s mobile app.
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Misplaced your card? TruMark Financial has you covered.

Should you misplace your TruMark Financial debit or credit card, simply lock/unlock it via online banking or TruMark Financial’s mobile app. Lock the card when you realize it’s missing, unlock it when you find it. 

How to lock/unlock your debit or credit card: 

  1. Log into online banking or TruMark Financial’s mobile app 
  1. Click “Card Services” > “Card Controls” 
  1. Toggle “Card Status” off or on 

If you card was truly lost or stolen, it can be reported Lost/Stolen via TruMark Financial’s online banking/ mobile app by taping Card Services > Card Controls. You also can order a replacement card in Card Controls.