Misplaced your card? TruMark Financial has you covered

Should you misplace your TruMark Financial debit or credit card, simply lock/unlock it via online banking or TruMark Financial’s mobile app. Lock the card when you realize it’s missing, unlock it when you find it.

How to lock/unlock your debit or credit card:

  1. Log into online banking or TruMark Financial’s mobile app
  2. Click “Card Services” > “Card Controls”
  3. Toggle “Card Status” off or on

If you card was truly lost or stolen, it can be reported Lost/Stolen via TruMark Financial’s online banking/ mobile app by taping Card Services > Card Controls. You also can order a replacement card in Card Controls.