Misplaced your card? TruMark Financial has you covered
Should you misplace your TruMark Financial debit and/or credit card, simply lock/unlock it via online banking or TruMark Financial’s mobile app. Lock the card when you realize it’s missing, unlock it when you find it.
How to lock/unlock your debit or credit card:
- Log into online banking or TruMark Financial’s mobile app
- Click “Member Services” then “Card Services”
- Click on “Lock/Unlock a Lost/Stolen card”
- Select the card you wish to lock/unlock
Locking/unlocking your card isn’t a notification there have been unauthorized transactions on your account. It’s simply a way to confirm no transactions can be made until you find your card. If your card is lost or stolen, or if you notice unauthorized transactions, please call 1-877-TRUMARK immediately.