Misplaced your card? TruMark Financial has you covered
Should you misplace your TruMark Financial debit or credit card, simply lock/unlock it via online banking or TruMark Financial’s mobile app. Lock the card when you realize it’s missing, unlock it when you find it.
How to lock/unlock your debit or credit card:
- Log into online banking or TruMark Financial’s mobile app
- Click “Card Services” > “Card Controls”
- Toggle “Card Status” off or on
If you card was truly lost or stolen, it can be reported Lost/Stolen via TruMark Financial’s online banking/ mobile app by taping Card Services > Card Controls. You also can order a replacement card in Card Controls.