TruMark Financial’s contact information

Have questions or concerns?

Email

(This is not a secure form. Do not include personal account information such as: Member Number, Social Security number, or other sensitive information.)

Email us

Secure email

Submitting signed documents with personal information included?
Send a secure message via Secure Message Center

Live chat

Chat with us simply by clicking the red “Live Chat” button on the right of your screen.

Text

Text: 215-709-8598
(Do not include personal account information such as: Member Number, Account Number, Social Security number, or other sensitive information.)

Call the Member Service Center

Call: 215-953-5353 or outside the Philadelphia region 1-877-TRUMARK (1-877-878-6275).
Please press “3”  to speak to a representative and have your member number or Social Security number ready.

Hours:
Monday – Friday: 8 a.m. to 8 p.m.
Saturday and Sunday: 9 a.m. to 1 p.m.

To report a lost or stolen card after business hours, please call 1-877-TRUMARK and press “2.”

Need to make an appointment?

Click the button below

Make an appointment

Supervisory Committee

Click here to contact the Supervisory Committee

ATM and branch locations

Click here to find an ATM and/or branch location near you

Available positions at TruMark Financial

Click here to learn more about employment opportunities at TruMark Financial

Note: Email is NOT a secure transmission method. Please do not enter any sensitive information (Member Number, Social Security number, etc.) in the “email us” form, use Secure Message Center.