Method
Instructions 


 

Online

(From a non-TruMark Financial account)

Pay your TruMark Financial loan online using a debit card or a checking/savings account at another financial institution. You will need your TruMark Financial loan account number to get started.

To enroll, click here and enter your information in the “Pay Your Bill Now” section. The account number entered will be your TruMark Financial loan account number (not your member number). When paying a mortgage, enter only the 10-digit loan number from your monthly billing statement.

You can find your loan account number within online banking (see below).

Loan account number example

Click here for step-by-step instructions for paying your loan online.

Please note: Only debit card or checking/savings account payments may be used to make online loan payments; credit cards are not accepted. Payments made prior to 7 p.m. EST will be posted the same day. Payments made after 7 p.m. EST will be posted the next day. This service is not available for TruMark Financial business loan payments. Mortgage payments made prior to 7 p.m. EST will be posted the next business day. Payments made after 7 p.m. EST will be posted in two (2) business days.


Within online banking
Using a non-TruMark Financial account

To pay your TruMark Financial loan from a non-TruMark Financial checking/savings account:

  1. Log into online banking
  2. Click “Transfers”
  3. Click “External Accounts”
  4. Select the non-TruMark Financial account you want to transfer funds from

To set up an external account for transfers to your TruMark Financial loan:

  1. Log into online banking
  2. Click “Add an account at another financial institution that is not listed above”
  3. Enter your account information
    Please note: Within a few days of submitting your account information, two small deposits will be made to your external account. To complete the setup of your external account, return to the Manage External Accounts page and verify the amount of the deposits.


Within online banking
Using your TruMark Financial account

To pay your TruMark Financial loan from a TruMark Financial checking/savings account, log into online banking. This option allows you to transfer money from your TruMark Financial checking/savings account directly to your TruMark Financial loan.


 

Pay in-person


 

Pay over the phone

Call 1-877-TRUMARK to make a payment from your TruMark Financial checking or savings account.


 

Mail a check

Send to TruMark Financial Attn: Mail Receipts 335 Commerce Drive P.O. Box 8127 Fort Washington, PA 19034