LostorStolenCard
Lost or Stolen Cards

Please follow these instructions

If your TruMark Financial Visa debit card or credit card has been lost or stolen or an unauthorized transfer from your account has occurred or may occur, please call: 215-953-5353 or 1-877-TRUMARK during normal business hours, weekdays, 8 a.m. to 8 p.m., Saturdays, 9 a.m. to 1 p.m., or Sundays, 11 a.m. to 3 p.m., excluding holidays. Call 1-888-822-2419 outside normal business hours.

If your TruMark Financial ATM card has been lost or stolen or an unauthorized transfer from your account has occurred or may occur, please call: 215-953-5353 or 1-877-TRUMARK during normal business hours, weekdays, 8 a.m. to 8 p.m., Saturdays, 9 a.m. to 1 p.m., or Sundays, 11 a.m. to 3 p.m., excluding holidays. Call 215-953-5950 or 1-800-835-2628 outside normal business hours.

You also may confirm such information about your lost or stolen ATM card, debit card, or credit card by writing to: TruMark Financial Credit Union, 335 Commerce Drive, P.O. Box 8127, Fort Washington, PA 19034-2712.

If you report any card lost or stolen, a new card is not automatically ordered. You need to call 215-953-5353 or 1-877-TRUMARK during normal business hours, weekdays, 8 a.m. to 8 p.m., Saturdays, 9 a.m. to 1 p.m., Sundays, 11 a.m. to 3 p.m. excluding holidays, to order a new card.

You may not use e-mail to contact the credit union for such notification of a lost or stolen ATM card, debit card, or credit card.