Criminals constantly search for new and clever ways to obtain money and personal information from consumers. Each year, more consumers and businesses depend on computers, tablets, and smart phones to perform banking transactions and purchases, making cyber security and fraud vulnerabilities more prevalent. At TruMark Financial, protecting your information is a priority. We are committed to raising awareness and educating employees and members to protect confidential information.
Take action to protect your personal and financial information. Keep online and offline transactions secure by reviewing security alerts, recognizing common scams, and protecting your identity. Below are current scams to be aware of and how to reduce risk to you/your accounts:
Where to report scams
If you are approached by a scammer on the Internet, by telephone, or in-person contact local law enforcement through their non-emergency line. If you’ve received suspected fraud through U.S. mail, or if the mail was used in furtherance of a crime that began on the Internet, telephone, or in-person, report it to the U.S. Postal Inspection Service at www.postalinspectors.uspis.gov or 1-877-876-2455.
What to do if you fall for a scam
If you provided someone with your ATM/debit card, PIN, and access to your account you will be responsible for any funds withdrawn. If you suspect there may be fraud on your account you should contact TruMark Financial immediately at 1-877-TRUMARK.
How can you protect yourself?
You should avoid these types of offers altogether. And as a best practice, you should always call to make sure deposited checks are cleared before taking money out, and should monitor your accounts on an ongoing basis. If someone offers you money to use your debit card and PIN number, don’t do it.