Neal V. Brauner has been named vice president, digital banking manager, at TruMark Financial® Credit Union.

Brauner brings with him over 30 years’ experience in the financial industry, most recently serving as a principal strategist at DigitalVision21 in Claremont, California. In his role, he consulted for businesses $10 billion and under in the areas of digital transformation, digital banking applications, strategic planning, customer analytics, and marketing.

Financial institutions continually look for ways to prioritize cost effective solutions for meeting customer/member needs and improve operating efficiency. “Creating superior member experiences across all channels has never been more critical. Neal’s extensive background will play a major role in TruMark Financial’s goal to provide a seamless omnichannel experience to our members” said Benjamin Fetterman, first vice president, retail division director.

Brauner earned an MBA with an emphasis in International Business and Social Management of Technology and a Bachelor of Arts degree in Economics with extensive coursework in electrical engineering from the University of Washington, Seattle. His education across multiple disciplines has allowed him to utilize his skills to help financial institutions grow their online banking presence and heighten brand awareness.

In his spare time Brauner enjoys creating and building things with his two sons. Their latest project involved restoring an old Alfa Romeo Spider. Although one might say it was an excellent (and often challenging) exercise in practical problem-solving and applied mechanical engineering, Brauner looks at it as a labor of love.